Frequently Asked Questions
Find fast answers for Winter Shop orders, deliveries, returns and sizing in one easy place.
Got a question? We’re here to help.
What is your return policy?
We offer 30-day returns on unworn products. Simply contact us and return the item in its original condition for a refund or exchange.
How long does shipping take?
Orders are usually delivered within 3-5 business days in Sri Lanka. Expedited shipping options are available at checkout.
Can I change my order after placing it?
If your order has not shipped, we can update it for you. Contact support as soon as possible and we’ll do our best to help.
Do you ship internationally?
Yes, we ship internationally to selected destinations. Shipping costs and delivery times vary by location.
What sizes do you carry?
We carry sizes XS through XXL. Check our size guide below for measurements and fit advice.
Size Guide
Compare your measurements to our sizes for the best fit.
Layering Advice
Choose a size that works with your preferred layers for maximum comfort.
Shipping Info
Fast, reliable delivery with easy tracking for every order.